Refunds and Cancellations
Refund and cacellation policies are as follow:
Student reschedule or cancellations
Because Ocean Freediving International is committed to quality courses and books dates in advance with small instructor-to-student ratios, we turn down other business opportunities on dates we are committed to other courses.. Therefore, we cannot issue refunds if you cancel. We can, however, issue a credit on account (with administration fees) if you must reschedule your course date. The fees are:
More than 14 days’ notice: You can move to another course location and/or date with only a $75 administration fee.
Less than 14 days’ notice: You can move to another course date with an administration fee of 25 percent of the total course cost.
Seven days’ notice: You can move to another course location and/or date with an administration fee of 50 percent of the total course cost. You must contact your instructor to do this.
Less than seven days’ notice or no notice: You may lose your full course payment. Please contact your instructor to do this.
Ocean Freediving International cancellations
We do everything possible to avoid cancelling or postponing our courses. Sometimes, this will be unavoidable.
Weather postponements: If to be cancel or postpone a course due to poor weather, we will substitute pool sessions for the ocean sessions. We will give you the option to finish any missing course segments at another date for only $25/day plus boat fees.
Cancellations beyond PFI’s control: These are instances such in which a pool, boat, or open-water site cancels for reasons specific to them. In these instances, will substitute pool sessions for the ocean sessions. We will give you the option to finish any missing course segments at another date for only $25/day plus boat fees. If you need to finish missing course segments for reasons other than weather cancellations, you can do so for $75/day during a future course date.
Insufficient attendance Ocean Freediving International reserves the right to cancel any course date if there are less than six students registered. If this happens, Ocean Freediving International will give no less than two weeks’ notice of the change. We will do our best to help anyone inconvenienced by the change.
Private Course cancellations
Because Ocean Freediving International will have booked specific dates for your private group there are no refunds or credits. We turn down other business opportunities on dates we are already committed to other courses.
If you need to change or cancel the course and we can fill the date, we will move the deposit or full payment to another date (minus a change fee as per the above schedule).
If we cannot fill that date, then there will be no credit. The same applies to members of your group needing to cancel/change. You are still responsible for filling and providing Ocean Freediving International with payment for all spots.
Any credits from previous cancellations, etc. may not be used to pay for a private Ocean Freediving course.